Is it possible to cancel or change my order?
If you need to alter your information, please email [email protected] as soon as possible. However, once your order has been confirmed or is in route, we are unable to cancel or amend it.
How can I return a product?
If you want to return the order to us, please refer to our Return Policy to check it. According to our policy, all products must retain their original, distinctive packaging to be eligible for return.
What are Judake’s products made of?
Most products are made from plastics, while some products will be produced from stainless steel or PC material. These materials will support temperature retention during the next 6-12 hours. Please click on the product description pages if you want more details like colors or size.
How do I check my order status?
After completing your order, you will receive an email confirming your order. You will also receive an order tracking number via email once your package begins shipping. If you have questions about the status of your order or have not received any emails, please get in touch with us.
What should I do if I have inquiries regarding my product?
If you are interested in the product’s problems and need support, such as advice on how to learn about the product, how to store it, or some other issue. Please contact [email protected]; our customer care team is always available.
Do you ship to international destinations?
We ship products virtually anywhere. However, we cannot ship to PO Boxes or military APO/FPO addresses. Please visit the shipping policy page to know what information you are looking for
What are the benefits of the product?
Our products have many benefits that make your life easier. We hope the article [Benefits Of Owning A Reusable Water Bottle] will provide helpful information.